Refund and Cancellation Policy

Thank you for choosing Medblocks.

The following terms are applicable for any services that you purchased with Us.


1.1 Any major changes made by the Client to an order after the contract has been concluded shall entitle MEDBLOCKS to either modify the quoted price and/or term of delivery or refuse to execute the order. In the latter case, the Client shall pay for the work already performed.

1.2 Cancellation of an order by the Client shall entitle MEDBLOCKS  to claim payment of any work already performed for that order as well as compensation for hours spent on research for the remainder of the order. MEDBLOCKS shall make the work performed available to the Client at the latter’s request, but shall accept no responsibility for its quality.

1.3 If MEDBLOCKS has reserved time for the execution of the order, it may charge the Client 50% of the fee for the non-executed part of the work.

1.4 Quoted prices shall apply only to services conforming to agreed specifications.

1.5 MEDBLOCKS shall be entitled to raise the agreed price if it is forced to perform more work or incur more costs than might reasonably have been foreseen at the conclusion of the contract as a result of having to work with very difficult or unclear specifications, for example, or faulty files or computer programs supplied by the Client. This list of examples is not exhaustive.

1.6 Payment for services supplied under the contract are due prior to commencement of work. Payment shall be net and in full – without any discount, set-off, or suspension – in the currency invoiced. If payment is not made by the due date, the Client shall be in default – immediately and without notice of default being required – as well as owing the statutory interest on the invoice amount from the due date until full settlement.

Interpretation and Definitions


The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.


For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Medblocks, Crystal Bizhub, and Residency, Opposite to RTO Office, Manipal, Karnataka, India - 576104.

Service refers to the Website.

Website refers to Medblocks, accessible from

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your service within 3 days without giving the reason for doing so.

The deadline for canceling a service is 3 days from the date on which you make the payment.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse you no later than 14 days after the cancellation is made.  We will use the same means of payment as you used for the Order.

Contact Us

If you have any questions about our Refund and  Cancellation Policy, please contact us:

  • By mailing us at: [email protected]
  • Ph.No:  +91958541964    
  • Address:  Medblocks, Crystal Bizhub, and Residency, Opposite to RTO Office, Manipal, Karnataka, India - 576104.